Club APP
MyRanelagh
Our member web app for events, volunteering and achievements.
Getting Started
Welcome to MyRanelagh, our new member web app to help you get involved in club life.
You can use MyRanelagh to find upcoming events, let the organisers know whether you’re coming, offer to volunteer and keep track of your running and volunteering achievements. For now, we’re testing it with the first Surrey League fixture as a possible replacement for Teamer.
Please note, MyRanelagh is a web app, not a separate App Store or Google Play download. You will need to open it, save it to your device’s Home Screen, and then return to this page to follow the sign-up steps.
If you need help opening, saving or registering, please email myranelagh@ranelagh-harriers.co.uk and we’ll be happy to help.
1. Saving to your device
Tap Open MyRanelagh above. It will open in a new browser tab, so keep this guide open to return to afterwards.
Follow the instructions below for your device to save MyRanelagh to your Home Screen. Once the icon is saved, continue with Step 2.
iPhone or iPad (Safari)
With MyRanelagh open, look for the Safari toolbar. It may be at the bottom or the top of your screen.
Tap Share. This is the square with an arrow pointing upwards. If you cannot see Share, tap the More button, shown as three dots, and then tap Share.
A list of options will appear. Scroll down until you see Add to Home Screen, then tap it.
If you cannot see Add to Home Screen, scroll to the bottom of the list, tap Edit Actions, then tap Add to Home Screen.
Check that the name says MyRanelagh, then tap Add in the top-right corner.
Return to your Home Screen. Look through your app pages for the MyRanelagh icon, then tap it to open the app.
Android (Chrome)
With MyRanelagh open, tap the three dots next to the address bar. The address bar may be at the top or bottom of your screen.
Look for Install app and tap it. If you do not see this option, tap Add to home screen instead. Some phones may show Install and create shortcut.
Check that the name says MyRanelagh, then tap Install or Add.
If a second confirmation appears, tap Install or Add again.
Return to your Home Screen and look for the MyRanelagh icon. If you cannot see it, swipe up to open your app list and search for MyRanelagh.
Tap the icon to open the app.
2. Create your account
Open MyRanelagh from the new icon and tap Create account.
Complete the form with your first name, surname, email address, phone number, date of birth, gender and a password.
Add your emergency contact details and England Athletics number if applicable. If you don’t know your EA number yet, you can add it later.
Choose your email and push notification settings if you want event reminders. Accept the privacy policy and terms, then tap Create account.
You can choose Continue with Google instead. Follow the prompts and complete any remaining details when asked. If you already have an account, choose Log in.
* Tap or click the screenshot to view it larger.
3. Verification and approval
If you registered with an email address and password, enter the verification code sent to your inbox. Check your junk folder if it does not arrive.
Your account will remain pending while a club administrator checks your registration. You will receive an email when it has been approved.
After approval, log in with your email and password, or select Continue with Google if that is how you registered.
Open Profile and check your email address, phone number, team and emergency contact details.
If anything is wrong, please email myranelagh@ranelagh-harriers.co.uk rather than creating another account.
* Tap or click the screenshot to view it larger.
Your Home screen brings together your club participation and attendance. From here, tap Events at the bottom of your device. You will see all-club events and events for your assigned team.
For this trial, look for the first Surrey League fixture for your team. Open the event, read the details and choose Joining, Can’t attend or Not sure. If volunteering is available, select the relevant volunteer option too.
Your response saves automatically. This can be changed any time until the response deadline. To return, simply click on the Back link at the top, or any of the buttons at the bottom of your screen.
If you cannot see the event, check that your team is correct in Profile. If it’s orrect but you still can’t see it, please email myranelagh@ranelagh-harriers.co.uk.
Click for an example of an event page and how to respond to run and/or volunteer >
4. Find an event and respond
* Tap or click the screenshot to view it larger.
Using MyRanelagh
-
Yes. Return to the event and select your new response.
You can update your attendance until the event’s response deadline. After that, some options may be locked while the organisers use the information to prepare.
Your Home screen will automatically reflect your current commitments.
-
Open the handicap event and select Joining. You’ll be asked for your estimated 5k time and whether you’re running as a guest.
Please check your estimated time carefully before confirming. Once submitted for that handicap, you won’t be able to change it yourself.
If you’ve made a mistake, use Help & feedback at the bottom of the app.
Click to see an example of the handicap form > -
Your Home screen shows your running and volunteering attendance, event history and Trophy Cabinet, where your completed milestones and awards are collected.
Click on Awards to follow your progress towards season challenges and milestones.
Your record updates once an organiser confirms your participation after each event, rather than when you sign up.
Click here to see an example of the Attendance, Achievements & Trophy Cabinet >
-
Your record updates once an organiser has completed the post-event attendance.
If the event has only just taken place, please allow time for this to be done. If something still looks wrong, use Help & feedback so we can look into it.
-
Open Profile to view and edit your information.
Please keep your contact details, particularly your emergency contact information, up to date.
Some core membership details can only be changed by an administrator. If something is incorrect and you can’t edit it, use Help & feedback or contact the club.
For captains & organisers
Managing events or looking after your team?
Our administrator guide covers creating events, notifying members, downloading team sheets and recording participation and awards.
How are you finding MyRanelagh?
As you try MyRanelagh, we’d love to know how you’re finding it. Whether something isn’t working as expected or you have an idea that could make it more useful, your feedback will help us improve it.
Use Help & feedback at the bottom of the app, or follow the link below.
Thank you for giving it a go and helping us shape MyRanelagh for the club.
Documentation
-
"Awesome fun community of active people from a wide range of backgrounds"
Mike T.
-
“A friendly and inspiring community of individuals. United by their love of running, supporting others to share their passion and to improve in whatever way works for them”
Ellie L.
-
"Friendly and inclusive, for everyone, with an incredibly rich history"
James R.